Privacy Policy

Wortox OÜ places great value on the trust of our customers. We take a responsible and professional approach to protecting and managing your personal information. The purpose of this Privacy Policy is to clearly explain:

Which information we collect
How we use your information
What options you have regarding the use and storage of your data

Wortox OÜ uses several methods to collect user data:

When you use our website
When you enter your data on our website
When you visit our branch or office
When you make a purchase on our website
When you call us
When you contact our technical support team

The wortox.com website does not use personal data to verify a user’s identity. You provide your information when you register as a customer and make a purchase yourself, or when someone makes a purchase on your behalf and is authorized to share your contact details. Below are examples of how we process your data and how long it is stored:

Refunds

5 years or according to applicable accounting standards and legislation

User registration

Until you request account deletion

Purchasing Process

Until you request account deletion

Sending our newsletter and special offers

Until you opt out

Phone Identification

Until you request deletion or until the product warranty expires

CCTV for prevention and investigation of crimes

3 months or until the investigation is complete

Linking website to your social networks and targeted advertisements

Until you withdraw your consent

Cookies are small text files sent from our web server (i.e. wortox.com) to improve the website’s interface and your browsing experience. Cookies can either:

Be stored only for the duration of your visit (session cookies, deleted after you close your browser), or
Remain saved until deleted by the user (persistent cookies).

Functional and analytical cookies are used:

To enable you to use the services on our website
To improve website performance (e.g., faster page loading)
To prevent spam and misuse
To remember language preferences
To continuously improve our service
To store your preferences (e.g., location)
To remember changes you’ve made (e.g., text size, fonts)

If you opt out of these cookies, we cannot guarantee that you will be able to use all features of wortox.com.

Cookie files for digital integrity optimisation

These collect aggregated data on how visitors use wortox.com. This helps us improve and simplify your experience.

If you opt out, you may not see personalized offers or be able to use features such as saved searches or staying logged in.

Marketing/Targeted cookie files

Used to display ads when you visit other websites. These are placed by third-party ad networks with our permission and do not directly identify you.

Wortox OÜ does not rent or sell customers’ personal information. We may share your data:

In response to legal processes (court orders, subpoenas)
When requested by law enforcement
To prevent or investigate illegal activities
With trusted agents and subcontractors (e.g., marketing agencies, IT support) strictly for service provision purposes

Wortox OÜ implements physical, technical, and administrative measures to protect your data. Access is restricted to trained personnel who need it to provide our services. We use SSL encryption during data transfers, secure our facilities against data loss or misuse, and follow industry security standards. However, no method of internet transmission or electronic storage is 100% secure. For more information, contact us at sales@wortox.com.

You have the right to:

Know what data we hold and how it is processed
Withdraw your consent to data processing
Update your contact information
Limit the processing of some data
Request the deletion of all data before its scheduled expiry date
Withdraw permission to process any of your personal data

For inquiries contact us at sales@wortox.com.

Wortox OÜ values customer privacy and the right to control personal data usage. We do not discriminate against customers who choose to exercise their privacy rights. Every customer is treated equally, regardless of their preferences regarding data protection. If you believe you have been treated unfairly because of your privacy choices, please contact us.

Any updates to this Privacy Policy will be posted on this page.

If you have questions about how your data is processed by wortox.com, please contact us at sales@wortox.com and provide as many details as possible.

Customer Information

How do we collect your personal data

Which information do we collect and why

Information exchange and sharing

Your Data Protection

Rights of our users

Non-Discrimination statement

Updates

Help

Privacy policy